Customer Care

Software Updates

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Software updates are an important benefit of the maintenance program. If you participate in the Esri Canada Software Maintenance Program and your maintenance subscription is current at the time the software update is released, the software update will be available to you at no extra cost for your existing products as a benefit of your maintenance subscription. With ArcGIS 10.0 and higher you are able to download the software and obtain your license authorization numbers online.

This provides you and your organization with the latest software technology advances, any new functionality, and productivity and usability improvement tools, as well as any fixes or patches to the software.

As part of the software updates, you also receive updates to Data & Maps for ArcGIS, a dataset included at no additional cost with ArcGIS software. The data is useful for general-purpose basemaps and for more specific uses and provides a convenient starting point for your applications.

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Email: customercare@esri.ca

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